Support
Help & reference
Use this page for quick reminders while the store console grows into the full operational dashboard.
• Check POS before opening the counter.
• Review billing before changing subscription plans.
• Use inventory requests for stock adjustments.
• Invite staff from the Staff page.
Email: support@your-domain.example
Phone: +8801000000000
Response time: within one business day
• Windows / Android: use the `Install App` button in the header.
• macOS Safari: use `File → Add to Dock`.
• iPhone / iPad Safari: use `Share → Add to Home Screen`.
• After install, reopen the app and confirm the header shows `Installed App`.
• If offline, confirm the `Offline` badge appears and `/offline` can still load.
• Owners should see approvals, billing, settings, hardware, and full staff actions.
• Managers should not see owner-only billing or owner-only staff removal actions.
• Salesmen should stay focused on POS and daily operational routes only.
• If the header shows `Limited access`, verify the assigned store role first.
• If the store is inactive, reactivate it before live counter operations.